This Privacy Policy describes how Lendisys ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our website (lendisys.com) and our loan origination system services (collectively, the "Services").
1. Information We Collect
We collect information you provide directly to us, information we collect automatically when you use our Services, and information we may receive from third parties.
Information You Provide to Us:
- Contact Information: When you request a demo, contact us, or subscribe to our newsletter, you may provide us with your name, email address, phone number, company name, and job title.
- Demo and Service Data: When you use our Services, you or your financial institution may upload data necessary for the loan origination process. This is client-controlled data, and we act as a data processor.
Information We Collect Automatically:
- Log and Usage Data: We collect standard log information, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar technologies to help operate our website, analyze trends, and understand user activity. You can control the use of cookies at the individual browser level.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Services.
- To process your requests, such as scheduling a demo.
- To communicate with you, including responding to your comments and sending you technical notices, updates, and marketing messages (with your consent, where required).
- To monitor and analyze trends, usage, and activities in connection with our Services.
- To personalize the Services and provide content and features that match user profiles or interests.
- For compliance, fraud prevention, and safety.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting, analytics, email delivery).
- As Required by Law: We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information for any other purpose with your consent.
4. Data Security
We implement robust technical and organizational measures designed to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. As our clients are financial institutions, we adhere to high standards of data security appropriate for the financial technology industry.
5. Your Data Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt-out of certain data processing, such as for marketing purposes.
To exercise these rights, please contact us using the information below. If you are a customer of a financial institution that uses Lendisys, please direct your request to that institution.
6. Children's Privacy
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our homepage).
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@lendisys.com